Agents for the jobs that should run without anyone opening anything.
Some jobs happen at 2am, across several inboxes, or a hundred times a day. Training a person will not reach them. For those I build an agent that runs on accounts you own, with a person approving anything that matters, a hard kill switch and a spending cap. And I stay after launch.
An agent is only as good as its limits.
Anyone can make a demo that triggers ten steps. The hard part is making it reliable: what it may read, what it may never send, who approves, what happens when an API fails at midnight. Every build starts from those limits, written down, before a single connection is made.
What you actually get.
Scoped from your audit map, so you only pay for the parts you need.
- Inbox triage across one or several inboxes: sort, draft, route, escalate
- Missed-call text-back and five-minute lead replies
- Owner's morning brief from calendar, inbox and open loops
- Document chasing and follow-ups
- Quote and proposal first drafts from your price sheet
- Weekly status and KPI packs from your spreadsheets
- Research and lead-list building from public data
- Scheduling, confirmations and reminders
What the work looks like on paper.
Every engagement produces documents you keep. These are example layouts with sample data; yours are built from your audit.
Agent spec: inbox triage
The one-page contract for every agent: trigger, access, approvals, limits, KPI.
The lead-reply flow
Inquiry in, facts checked, owner approves, reply and booking link out.
Run log
What it did, when and why, readable by a non-technical owner.
Measured result
Baseline, target and the 60-day number, confirmed by your team.
Inspect the workflow before you buy it.
Pick an outcome. Red is where it leaks today, amber is where a person decides, lime runs on its own.
Lead-to-booking
New inquiries wait in an inbox while the owner is on a job.
A personalized reply, qualification note, booking link and follow-up task.
The process, start to finish.
Scope lock
Written scope: exactly what is built, what it touches, what it never touches, and who approves what.
Build
On the tools you already pay for where possible. Approvals, fallbacks and logs built in, not bolted on.
Test + hand off
Edge cases tested, your team trained, kill switch demoed, cost caps set, runbook delivered.
Measure
One KPI against your baseline, with check-ins at day 30 and day 60. Then it runs, or we change it.
Is this you?
- Owners drowning in inbox and admin work
- Service businesses losing leads at night and on weekends
- Teams re-typing the same information between systems
- Anyone who tried a no-code automation and watched it break silently
What it looks like when it works.
A bakery
Cash-flow optimization
A social media agency
Customer-service assistant
A kindergarten
Childcare operations automation
An AI startup
AI generation features in the product
Earlier client engagements, 20+ projects to date. Names withheld; figures are the time and resource savings reported for each project. Your audit sets your own baseline.
Straight answers.
Is this a chatbot?
No. A chatbot answers questions. An agent works toward a goal inside permissions: reads a message, checks your approved facts, drafts a reply, routes it to you. Often the least complex version is a simple workflow, and I will tell you when that is enough.
Can it send emails on its own?
Only what you approve in writing. The default is: drafts are automatic, anything sent to a customer or vendor waits for a person, until a rule is tight enough to trust.
What if it breaks?
It fails safe. Every build has fallbacks, alerts and a kill switch, plus a runbook so your team or another developer can operate it. I stay through the 60-day measurement and longer under the Virtual AI CIO.
What does it cost to run?
Usually tens of dollars a month in AI usage, capped. You see the cost cap in the scope before anything is built.
Who owns it?
You do. Accounts, code, prompts, documentation and data are yours from day one.
Have a job that should run itself? Bring it to the free audit.
One hour on your operation. A one-page map in 48 hours. Yours to keep.